ABRA Auto Body & Glass

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Systems Administrator

Systems Administrator

Work Address 
7225 Northland Dr
Requisition ID 
Work Location 
US-MN-Brooklyn Park

More information about this job


The Systems Administrator’s primary focus is Microsoft Exchange and Active Directory and Hyper-V configuration /support. Daily tasks may include installing, upgrading and monitoring software and hardware. The System Administrator will maintain the servers and applications used throughout the enterprise.



  • Identify, research and resolve problems relating to computers, networking and basic telecom.
  • Respond to telephone calls, email and personnel requests for technical support and logging trouble tickets into the help desk database platform.
  • Document, track and monitor the problem to ensure a timely resolution.
  • Ensure effective network operation and to provide hardware and software troubleshooting support.
  • Establish and maintain an engineering lab to serve as a testing environment.
  • Performs other duties as required to successfully meet the needs of the business.



7 year of experience including 5 years supporting server and network technologies and end user technical support.



Bachelor’s degree in related field preferred or combination of school and equivalent experience.



  • Proficient in Microsoft Exchange support / migrations.
  • Demonstrated proficiency in troubleshooting PC and network problems and conflicts.
  • Proficient in Active Directory, Proxy Whitelist Administration, Remote Desktop Support, VPN, TCP/IP configurations, Lawson Server, ADP Server, Mitel VoIP Systems, PBX technologies and Antivirus Administration.
  • Advanced knowledge of Microsoft Server configuration and support.
  • Strong customer service orientation with a demonstrated ability to thoroughly explain the cause and effect relationship of complex networking issues.
  • Strong verbal and written communications skills.
  • Resolve and trouble shoot using inductive and deductive reasoning.
  • Communicate clearly and succinctly with all levels of company management and staff.
  • Ability to work in a deadline driven & high demand environment.
  • Must accommodate flexible schedule for many unplanned daily activities.



Position is based in a normal office environment with standard noise, white noise, and temperatures. Occasional bending, kneeling, and lifting up to 50 lbs. Position is based in a normal office environment however; when shop visits occur may be exposed to fumes, chemicals, high levels of dust, and noise in repair center.