ABRA Auto Body & Glass

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PreOp Manager (Technical Collision Estimator - Level 2)

PreOp Manager (Technical Collision Estimator - Level 2)

Work Address 
1045 S. Des Plaines Avenue
Requisition ID 
Work Location 
US-IL-Forest Park
US-IL-Chicagoland (West Suburbs)

More information about this job


Putting the pieces back together after an accident starts with the help of a dedicated trusted advisor, or more commonly coined, Estimator. At ABRA we prefer to call this person the Customer Service Manager. Someone who is able to separate emotion from logic, uncover damage and challenge preconceived notions, and develop positive outcomes that result in customer confidence. At ABRA, we’re looking for just that: experienced Customer Service Managers to act as our customers’ trusted advisor.  



The Pre-Op Manager (Technical Collision Estimator - Level 2) is responsible for ensuring that all vehicles have a solid repair plan completed prior to entering production.  An extensive assessment of the vehicle damage must be made to create a complete and accurate repair plan, identify all necessary parts up front, and eliminate the need for supplements.


Ensures that an extensive pre-op process is completed on every vehicle to create a complete and accurate repair plan and eliminate supplements.  Makes decisions regarding sublet repair processing as needed and coordinates the timing of sublet work to keep overall cycle time as low as possible. 


Reasons to join ABRA

  • Weekly paychecks
  • Premium free health care option
  • Comprehensive benefit package
  • Paid Holidays and vacation time
  • Career Advancements opportunities
  • 401K Retirement Plan
  • Employee referral bonuses
  • Flexibility to relocate to one of 336+ ABRA facilities
  • Great culture with an excellent working environment




  • Prior collision estimating or equivalent experience.
  • Knowledgeable in the auto repair process and estimating software.
  • Strong negotiation skills. 
  • ASE or I-CAR certification in auto body repairs – Preferred
  • Excellent customer service skills


Founded in 1984 in Minnesota, ABRA’s dynamic market presence gives its employees an opportunity to grow their careers! As an ABRA employee you will receive competitive pay plus a full benefits package including 401K!! The first step to growing your career with ABRA is to connect with an ABRA recruiter today!


Right the First Time...On Time. ™